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Welcome offers at Wanaka Residences
For first-time guests

Starter offers

Four ways to meet the hotel, the restaurant and the casino hall for the first time.

Starter offers are for guests who have not stayed with us before. Register your interest and we will call you — nothing is payable until the booking is confirmed.

Welcome packages

Where to begin

Discovery stay

Discovery stay

One night in an Alpine Room, breakfast at The Lakehouse and a welcome drink at The Summit Bar, at a rate held for first visits. Enough to see whether Wanaka suits you. It usually does.

Casino welcome

Casino welcome

A first visit to the casino hall with someone to walk you round it: how the machines work, how the tables run, where to sit, when to stop. Refreshments on the floor are included.

Guests aged 20 and over. Photo identification required on first entry.
The complete experience

The whole thing

Two nights in a Lakeside Room, dinner for two at The Lakehouse, a spa treatment each, and an evening in the casino hall. The full shape of the place in forty-eight hours.

Casino hall access, guests aged 20 and over.
First dinner at The Lakehouse

First dinner

Book three courses at The Lakehouse for the first time and the opening course is on the kitchen. Bring an appetite for stone fruit and venison.

How it works

Three steps, nothing to pay upfront

One. Fill in the booking form and choose which offer interests you.

Two. We call or email within 24 hours to check dates and answer questions.

Three. You confirm, and we hold the room.

Starter offers apply to first-time guests only. Casino hall access requires photo identification and is limited to guests aged 20 and over.

Questions? Email [email protected] or call +64 3 443 0187.

Privacy Policy

1. Introduction

Wanaka Residences is committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand). This policy explains how we collect, use, store and disclose your personal information.

2. Information we collect

We collect personal information you provide when making a booking or enquiry: your name, email address, phone number, and any details included in your message. We do not collect personal information from third parties without your knowledge.

3. Purpose of collection

We collect your information to process booking enquiries, communicate about your stay, provide guest services, and comply with legal obligations. We do not use your information for any other purpose.

4. Disclosure

We do not sell your personal information. We may share information with service providers who help us deliver our services, and where required by law.

5. Cross-border transfers

Some service providers, such as web hosting and analytics, may process data outside New Zealand. We take reasonable steps to ensure any overseas recipient provides comparable privacy protections.

6. Your rights

Under the Privacy Act 2020 you may access and request correction of your personal information. Email [email protected] to make a request.

7. Data security and breaches

We take reasonable steps to protect your information from unauthorised access, loss or misuse. If a breach poses a risk of serious harm we will notify the Office of the Privacy Commissioner and affected individuals as required.

8. Contact

Wanaka Residences, 21 Lakeside Road, Wanaka, Otago 9305. Email [email protected]. You may also contact the Office of the Privacy Commissioner at privacy.org.nz.

Terms & Conditions

1. General

These terms govern your use of the Wanaka Residences website and the services we provide. By using this website you agree to them.

2. Booking enquiries

Submitting an enquiry does not constitute a confirmed reservation. Our reservations team will contact you to confirm availability and complete your booking.

3. Casino hall access

Access to the casino hall is restricted to persons aged 20 years and over. Valid photo identification is required. We reserve the right to refuse entry at our discretion.

4. Intellectual property

All content on this website, including text, images and design, belongs to Wanaka Residences and may not be reproduced without written permission.

5. Limitation of liability

This website is provided on an "as is" basis. We make no warranty as to the accuracy or completeness of the information and are not liable for loss arising from its use.

6. Governing law

These terms are governed by the laws of New Zealand.

Cookie Policy

What cookies are

Cookies are small text files stored on your device when you visit a website. They help the site function and can tell us how the site is used.

How we use them

Necessary cookies keep the website working. Analytics cookies help us understand visitor behaviour. Marketing cookies measure advertising effectiveness. The last two are used only with your consent.

Managing cookies

Change your preferences at any time via the Cookie Settings link in our footer. You can also block or delete cookies in your browser, though this may affect your experience.

Third-party cookies

If analytics or advertising services are connected, data may be shared with those providers under their own policies. See how Google uses data: policies.google.com/technologies/partner-sites.